About Dayforce HCM
Dayforce makes work life better. Everything we do as a global leader in HCM technology is focused on improving work for thousands of customers and millions of employees around the world. Our single, global people platform for HR, payroll, talent, workforce management, and benefits equips Dayforce customers to unlock their full workforce potential and operate with confidence. To learn how Dayforce helps create quantifiable value for organizations of all sizes and industries, visit dayforce.com. What is Dayforce? Dayforce is a global people platform designed to help HR departments manage the entire employee lifecycle from payroll to recruiting. Dayforce conquers organizational complexity through a single application for all your HCM needs. With one employee record a...
Dayforce HCM Pricing
Contact Ceridian for pricing information
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4.3/5 out of 964 Reviews
Most Helpful Reviews for Dayforce HCM
1 - 5 of 960 Reviews
Lindsay
Alternative Medicine, 11 - 50 employees
Used more than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
OVERALL RATING:
3
Reviewed August 2021
Dayforce used to be better
Melinda
Verified reviewer
Health, Wellness and Fitness, 1,001-5,000 employees
Used daily for less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed August 2023
Dayforce HCM
I love the software platform. I was the project leader during implementation and have been the Administrator since. This is in addition to the Payroll Manager, Benefits Manager, Leave of Absence Administrator and Entitlements Manager. I could not do all of this if the software was exceptional.
PROS
Dayforce is fully integrated and offers real-time data. The features are easy to use and understand. There is full transparency for both managers and employees. There is a full arsenal of reporting and dashboard options so downloading information is easy. While customization costs, it is an effective way to ensure that the look and feel convey your environment.
CONS
Any changes needed to your set up result in very high priced change orders, even when the change requested is because of Ceridian issue. The service time for these change projects can sometimes be in excess of 6 months.
Reasons for switching to Dayforce HCM
Cost played a big part of it. But mostly it was the integration. With ADP everything was modular and relied on uploads from one module to another. With Dayforce, the integration is seamless.
Anonymous
501-1,000 employees
Used daily for more than 2 years
Review Source: Capterra
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Complete and comprehensive HRIS
It is overall very user friendly. I think Ceridian listens to their customers and is heading in the right direction.
PROS
The integration with Microsoft O365 makes IT happy, while the thoughtfulness pleases HR and Finance staff.
CONS
It should s starting to get pricey because of all the modules.
Reason for choosing Dayforce HCM
More comprehensive, particularly as it pertains to Project Code Management.
Reasons for switching to Dayforce HCM
They were terrible for HR
Celeste
Computer Software, 201-500 employees
Used daily for less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
1
EASE OF USE
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed November 2023
Frustration & Disappointment
PROS
I cannot think of a single thing that I like about Dayforce.
CONS
Throughout our implementation process, persistent issues plagued our experience with Dayforce. Right from the start, we faced issues with faulty system configuration, including confidential data being accessible to lower level employees. We have been told by support personnel at Dayforce that our system is improperly configured. Our implementation manager failed to address concerns adequately and failed to conclude the professional relationship officially. Instead, we were left with a slew of unresolved issues and unanswered inquiries. Despite scheduled follow-up meetings, these sessions were repeatedly abandoned by the manager. Frustratingly, after weeks of unanswered emails and our futile attempts at problem-solving, we were told from our implementation manager that she had to get permission to charge more billable hours to us, and that was why she hadn't communicated with us in several weeks. Seven months post-implementation, our file feeds for benefits remain incomplete. Despite our immediate request following implementation, this crucial aspect of our system has yet to be fully operational. The persistent issues we face significantly hamper our productivity, particularly concerning our convoluted payroll setup. The payroll segment of Dayforce has demonstrated a lack of accountability, particularly evident in their response to our 401(k) compliance challenges, where they offered no satisfactory solutions and essentially shrugged off their responsibilities. We have given Dayforce several opportunities to rectify their errors, despite our profoundly disappointing experience. Even external stakeholders collaborating with us have expressed sheer astonishment at the abysmal quality of the system, citing unprecedented dissatisfaction in their professional interactions with other clients. Dayforce's performance has been deeply unsatisfactory, characterized by consistent lapses in competence and professionalism, leaving our organization in a state of perpetual frustration and disappointment as we face unresolved issues that directly impact our functionality and productivity.
Lucy
Cosmetics, 51-200 employees
Used daily for less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2024
All in one dashboard,get to experience the best with Dayforce HCM, it's the best.
Working is much easier and fun.Its performance sparkled our work and we can see it's reflection on our sales. We are glad to say that we are working with the best.
PROS
It's reliability and the ease of use made it the number one choice for us . payroll,tracking, onboarding all in one dashboard no more struggles.They have a jubilant spirit of customer service,they are always willing to go for extra miles to sustain their users needs.
CONS
No major challenges working with this incredible software.
